F.A.Q.

How do I start new service?

Contact our office at 512-321-2255 or send us an email through our "contact" page on our website.

We have a question about our bill?

Contact our office at 512-321-2255 or send us an email through our "contact" page on our website so we can get your questions answered as soon as possible.

My garbage was not picked up. What should I do?

Confirm that your bill has been paid or that it was set out at the proper time. If so contact our office at 512-321-2255 or send us an email through our "contact" page on our website so we can make arrangements to ensure that your garbage is picked up as soon as possible.

How do I temporarily suspend or cancel my service?

Contact our office at 512-321-2255 or send us an email through our "contact" page on our website and we will be able to help you with suspensions or cancelations.

What if my pick up day falls on a holiday?

The only holidays that we take off are Christmas and New Years. If that holiday happens to fall on your regular pick up day then you will be picked up on the following day. There will also be notes sent out explaining the day you will be picked up as well.